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Professional
Everything WOQOD does internally and externally will be seen as a truly
professional approach. We aspire to be the most professionally managed company
in Qatar.
As we establish new businesses and new business practices, WOQOD will benchmark
globally to ensure we are professional in what we do and can compare ourselves
favorably with the best companies globally. We will also benchmark ourselves
against the very best companies in Qatar to see opportunities for business
process improvement. We will not be complacent in this area-customer and
employee satisfaction surveys will become part of measuring out success in this
area.
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Solid
WOQOD as a company is built on a solid financial foundation through its
shareholders.
WOQOD is a public share company and is listed in the Doha Security Exchange. Our
major shareholder is Qatar Petroleum, who provide guidance and business support
as required, to help us establish our new businesses. Our wide base of Qatari
shareholders provides us with a very solid finance base to build from and also
the opportunity to spread our financial achievements to many Qatari families.
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Friendly
WOQOD is a friendly company to deal with and always approaches its stakeholders
in a friendly manner.
We will develop and introduce processes to measure our level of customer
service. This will cover service to our external customers and to our
employees.
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Innovative
WOQOD leads the market in innovative products, services and processes.
New products are introduced, modern convenience stores for all customer daily
requirements including in store bakery, internet café, postal services, dry
cleaning and entertainment. Services include brush free car washes with water
recycling systems, followed by detailed car valet. Radio frequency technology
is employed for fueling vehicles and so minimizing the opportunity for fraud.
Bulk LPG is now available for large villas and in the near future for apartment
buildings, connected by GSM to ensure supplies never run out.
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Accountable
WOQOD is truly accountable for all its business activities and their impact.
We are implementing a culture of accountability for everything that we do.
Environment accountability is a key competency. We recognize our responsibility
to minimize our impact on the environment and have designed into our new
service stations facilities that include:
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Leak detection systems to identify if a leak from a storage facility occurs
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Water recycling for car wash
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Vapor recovery of petroleum fumes
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Used oil disposal